About Us

During the last decade, we witnessed the tremendous acceleration in areas of learning, from traditional classroom training to social/collaborative and personalized mobile learning, helping to reduce life cycle costs while improving operational efficiencies for many organizations. The same is true for sharing critical information.

Is to empower individuals and organizations, by using best in class digital adoption methods to access what critical support documentation and training is needed, across different platforms.

We specialize in the design and delivery of world class support and learning systems that ensure critical information is delivered in the hands of people at the “speed of need”. Our unique products and software development, along with customized blended delivery methods, can be found nowhere else in the industry.

To deliver customized solutions at reduced implementation costs, by providing only “what you need”, and not what is available.

Our Team

Bill Valedis

William Valedis

William has worked as Training & Support Manager with various machine manufacturers, large OEMs’, and large industrial end users for more than 40 years. He held various positions responsible for control system design, installation, technology migration and training. He has application knowledge in; Automotive Assembly and Powertrain, Steel, Conveyance and Sorting Systems, Mining, Smelting, Petro Chemical, Pulp and Paper, Lumber, Water & Wastewater, Power Distribution, Food, Packaging, Wire & Cable, Glass, and various material handling systems.

For several years he has successfully delivered consulting services to manufacturers and large end users with emphasis on safety, which includes instruction on programming of Safety PLC’s, Safety functions, Energy Control, Energy Control Management Systems, and Machine Safety. William has testified as an independent automation expert, at an Ontario Department of Labor hearing, after reviewing the root cause of failure of a control system, resulting in an industrial accident.

William holds a Diploma in Electrical Technology from DIEZEL Institute of Technology, Electronics Engineering Technician Diploma and attended Ryerson University as part of a three-year undergraduate study in Electronics engineering specializing in microprocessor controls. He is the principal developer of STEPS a process for troubleshooting, CAT/TMMS – a unique deployment/authoring system. He has written numerous articles and has presented internationally on a variety of topics including safety circuit design and implementation, maintenance and troubleshooting techniques, network certification, migration planning and training program development and implementation strategies.

Terry Ruddell

Terry Ruddell P.Eng.

For over 40 years Terry has integrated PLCs, Robots & Controls working in many industries including: automotive, plastics, manufacturing, water treatment, food and beverage, coatings, energy management, metal processing, mining, mineral processing, petro-chemical, pharmaceutical, power generation, pulp & paper, and transportation. Terry has provided technical training services in programmable controllers (PLCs), Variable Frequency Drives, Servo Drives, CNC equipment, HMI’s, SCADA Systems, etc.

Terry has installed & programmed and provided training on most makes of PLCs (programmable logic controllers) including Allen-Bradley Rockwell, Mitsubishi, Omron, Siemens, Schneider Modicon, GE, Texas Instruments, Klockner-Moeller, ABB, Honeywell, Cutler-Hammer, Square-D, IDEC, Reliance, Automation Direct, Telemecanique, Maxitron, Triangle Research and others.

He has working experience in power generation, automated assembly, CNC machining, injection molding, metalizing, material handling, automated gluing, automated welding, automated painting, chemical mixing systems, DAF clarifiers, separators, dust collection systems, HVAC systems, process control, instrumentation, energy management, blow molding, gluing, food processing, cutting, extrusion, welding, melting, drilling, packaging, palletizing, smelting, stamping, steel rolling & inventory control. I have also designed automated games for the amusement industry.

Terry holds a bachelor’s in electrical engineering, University of Waterloo, Partial Masters in Management Science, Member of PEO Association of Professional Engineers of Ontario.